Privacy Policy

When you contact us, book an appointment, or use our services, we may ask for:

• Name
• Email address
• Phone or mobile number
• Date of birth
• Information you voluntarily share through our contact or enquiry forms
• Any other information you choose to provide

Information Collected Automatically

• Your device's IP address
• Browser type and version
• Pages you visit and time spent on each page
• Time and date of your visit
• Device type and operating system
• Referring website (if any)

We only collect and use your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services to you.

• Provide our services and respond to your enquiries
• Schedule and coordinate appointments
• Personalise and improve your experience with us
• Improve our website and the quality of our services
• Send relevant communications about our services or appointment reminders (with your consent)
• Comply with any applicable legal or regulatory obligations

We may disclose personal information to:

• A parent, subsidiary, or affiliate of our business
• Third-party service providers (IT, data storage, booking platforms, payment systems, marketing providers)
• Our employees, contractors, and/or related entities
• Our existing or potential agents or business partners
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We protect your personal information within commercially acceptable means to prevent loss, theft, misuse, and unauthorised access. No method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

We keep your personal information only for as long as we need to. If no longer required, we will delete it or make it anonymous by removing all details that identify you, unless we are required to retain it for legal, accounting, or reporting purposes.

We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18. Where a service requires a parent or guardian's consent, this will be clearly indicated at the time of booking or consultation.

• Choose whether to provide personal information
• Request details of the personal information we hold about you
• Request correction of inaccurate, outdated, or incomplete information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of marketing communications at any time
• Not be discriminated against for exercising any of these rights

We use cookies to collect information about you and your visit to our website. This helps us improve and customise your browsing experience and is also used for website analytics. You can disable cookies through your browser settings, though this may affect website functionality.

At our discretion, we may change this privacy policy to reflect updates to our business processes, current acceptable practices, or legislative changes. Updates will be posted here at the same link, with the effective date revised accordingly.